Thursday, October 25, 2007

QUIXTAR: More on Quixtar Sales

Original Source

More on Quixtar Sales
Thursday, October 25, 2007 by Todd Krause

Greetings from sunny Ada!

Thanks again for your input and questions regarding my last post on the changes the Sales Department is making. Several of you mentioned that, as corporate folk, we don't have the credibility to tell IBOs how to sell or build an organization - you're right, couldn't agree more! Our intended role is not to go around IBO leaders, tell IBOs how to build the business, or take over IBO organizations.

As mentioned in my article dated March 21, this business is based on relationships and technology can't take the place of sitting down face to face. We have lots of data and information that we want to share with IBOs about their specific businesses regarding renewal rates, activation of new IBOs with product, profitability, product mix, sponsoring, etc. and we think IBOs can use this to help make better decisions and to focus their efforts.

We can also share best practices that we are learning as we talk to more and more IBOs about the things that they do to help their business grow. We can also help guide them to training, or look for creative ways to bring our resources to bare in order to help move their businesses forward. But in the end, it is their decision because it is their business.

Over the past several years we (Sales) have relied too much on phone and email. I believe that for us to build credibility and stronger relationships with the IBOs we need to get out and experience their world first hand. We realize that we have to earn the respect and trust of the IBOs, and there will be many who will resist what we are attempting to do. We understand and respect that, but I do believe that this is the right way to go.

8 comments:

Tom Morris said...

We realize that we have to earn the respect and trust of the IBOs, and there will be many who will resist what we are attempting to do.

Good luck with that. I think you have shown that you have a long way to go to earn any respect or trust from the people in the field.

Anonymous said...

sounds like damage control and cheerleading to me . also seems to be about 24 hours to late after the latest stunt and insults that have been delivered. Enjoy your sunny ada young lady, as you know it's not always sunny, if it is then you are in a drought, from the looks of things it's been sunny to long in ada world ..... now comes the drought. If I spelled it wrong --sue me, I'll stand in line like the rest waiting me turn -- and have tex tell me how to spell it, he's good for that. I really feel bad for this young lady working her tail off trying to cover the mistakes of the high priced lawyers that have this thing such a mess .... As for me I don't mind a little rain from time to time -- it keeps the grass green.

Anonymous said...

There are a lot of good people at Quixtar that do care. The concern is that Alticor attorneys are running / ruining too much of everything.

SisterSam said...

Very interesting how Todd Krause admits the business is built on relationships, and Quixtar can only provide such data like renewal rates, etc.

So what is all this lawsuit junk about the LOS being proprietary information assembled over 50 years?

Anonymous said...

Over the past several years we (Sales) have relied too much on phone and email.

I was in the business for YEARS. I never ONCE received a phone call OR an email from Quixtar/Amway.

curtisgb said...

in other words:

we got no clue whether this works or not, we're learning as we go,
but trust us we know what will work best in the field. Sounds like "New Coke" all over again.

good luck with that.

Anonymous said...

"More-on" Quixtar Sales

Sorry, I couldn't resist.

Anonymous said...

This is only 50 years late in coming........